Commercial Excellence

4twenty2

View website

CO₂ prevented 1.515 kg

Developed a consistent approach to handling both inbound and outbound calls leading to an increased conversion rate and engagement.

Skills

Increased call conversion rate

Consistent approach to handling inbound and outbound calls

Earning Criteria

Attended a blended program:

- Completed 3 x self-paced eLearning modules

- Attended Module 1: Structure of a great call - Live Zoom Campus session
- Attended Module 2: Developing a benefits-led approach - Live Zoom Campus session
- Attended Module 3: Closing the Sale - Live Zoom Campus session
- Attended 2 face to face workshops
- Attended 2 internal role play sessions

Observed by Team Leader in a live call, noting how their behaviour/approach had changed and improved financial impact.

The World's leading digital badge and certificate platform. Start your digital badge program today.

Support

https://help.certify.one/en/